Return & Refund Policy
Our commitment to your satisfaction
Time Frame
Report issues within 24 hours of purchase for fresh products
Return Process
Contact customer service to arrange return or replacement
Refund Method
Refunds processed to original payment method
Documentation
Keep your receipt and order number handy
Fresh Products
For fresh baked goods and perishable items:
- Report quality issues within 24 hours of purchase
- Products must be unused and in original packaging
- Photo evidence may be required for quality issues
- Refund or replacement options available
Non-Perishable Items
For packaged goods and merchandise:
- 7-day return window from date of purchase
- Items must be unused and in original packaging
- Receipt required for all returns
- Store credit or refund options available
Special Orders
For custom and special order items:
- 48-hour cancellation notice required
- Quality guarantee for all custom orders
- Modifications available for future orders
- Special handling for large orders
Need Help?
Our customer service team is here to assist you with returns and refunds.