Return & Refund Policy

Our commitment to your satisfaction

Time Frame

Report issues within 24 hours of purchase for fresh products

Return Process

Contact customer service to arrange return or replacement

Refund Method

Refunds processed to original payment method

Documentation

Keep your receipt and order number handy

Fresh Products

For fresh baked goods and perishable items:

  • Report quality issues within 24 hours of purchase
  • Products must be unused and in original packaging
  • Photo evidence may be required for quality issues
  • Refund or replacement options available

Non-Perishable Items

For packaged goods and merchandise:

  • 7-day return window from date of purchase
  • Items must be unused and in original packaging
  • Receipt required for all returns
  • Store credit or refund options available

Special Orders

For custom and special order items:

  • 48-hour cancellation notice required
  • Quality guarantee for all custom orders
  • Modifications available for future orders
  • Special handling for large orders

Need Help?

Our customer service team is here to assist you with returns and refunds.